{"id":7539,"date":"2026-10-23T14:37:34","date_gmt":"2026-10-23T14:37:34","guid":{"rendered":"https:\/\/www.champagne-pierre-paillard.com\/cancellation-policy\/"},"modified":"2026-10-23T14:38:15","modified_gmt":"2026-10-23T14:38:15","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.champagne-pierre-paillard.com\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7539\" class=\"elementor elementor-7539\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00001 e-flex e-con-boxed e-con e-parent\" data-id=\"acf00001\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00002 elementor-widget elementor-widget-heading\" data-id=\"acf00002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Maison Pierre Paillard<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00012 elementor-widget elementor-widget-heading\" data-id=\"acf00012\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"en\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cancellation policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00013 elementor-widget elementor-widget-text-editor\" data-id=\"acf00013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Maison Pierre Paillard experiences welcome a limited number of guests and require careful preparation. The following conditions apply to our experiences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00014 elementor-widget elementor-widget-heading\" data-id=\"acf00014\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"chefs-table\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">At the Chef\u2019s Table<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00015 elementor-widget elementor-widget-text-editor\" data-id=\"acf00015\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Immersion and gastronomic lunch<\/em><\/p><ul><li><strong>At least 15 days before the experience date (D-15 inclusive):<\/strong> free rescheduling, subject to availability, or a full refund may be offered.<\/li><li><strong>Less than 15 days before the experience date:<\/strong> 100% of the experience fee is due.<\/li><li><strong>In the event of a no-show:<\/strong> no refund or rescheduling will be granted.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00016 elementor-widget elementor-widget-heading\" data-id=\"acf00016\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"tasting-table\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">At the Tasting Table<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00017 elementor-widget elementor-widget-text-editor\" data-id=\"acf00017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Guided tour and tasting<\/em><\/p><ul><li><strong>At least 7 days before the experience date (D-7 inclusive):<\/strong> free rescheduling, subject to availability, or a full refund may be offered.<\/li><li><strong>Less than 7 days before the experience date:<\/strong> 100% of the experience fee is due.<\/li><li><strong>In the event of a no-show:<\/strong> the full experience fee remains due.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00018 elementor-widget elementor-widget-heading\" data-id=\"acf00018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bespoke experiences<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf00019 elementor-widget elementor-widget-text-editor\" data-id=\"acf00019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our bespoke experiences are tailored to your preferences, including content, duration, pairings, private bookings and logistics.<\/p><ul><li>A <strong>30% deposit<\/strong> is required when the reservation is confirmed.<\/li><li><strong>At least 15 days before the experience date (D-15 inclusive):<\/strong> free rescheduling may be offered, subject to availability.<\/li><li><strong>Less than 15 days before the experience date:<\/strong> 100% of the total experience fee is due. The deposit is retained by the Maison and counts towards this total.<\/li><li><strong>In the event of a no-show:<\/strong> no refund or rescheduling will be granted.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001a elementor-widget elementor-widget-heading\" data-id=\"acf0001a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vineyard escape<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001b elementor-widget elementor-widget-text-editor\" data-id=\"acf0001b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The vineyard escape in a M\u00e9hari is subject to weather conditions and safety requirements. If conditions do not allow this part of the visit to take place safely, the Maison may remove it from the itinerary. It will then be replaced by a longer, enhanced tasting, offering a deeper exploration of our cuv\u00e9es and terroirs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001c elementor-widget elementor-widget-heading\" data-id=\"acf0001c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">External guides<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001d elementor-widget elementor-widget-text-editor\" data-id=\"acf0001d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our experiences are designed and led exclusively by the Maison\u2019s team. The Maison reserves the right to refuse the presence of external guides. This information is also provided in the booking confirmation email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001e elementor-widget elementor-widget-heading\" data-id=\"acf0001e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancelling or changing your booking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acf0001f elementor-widget elementor-widget-text-editor\" data-id=\"acf0001f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All cancellation or modification requests must be submitted in writing by email. You may reply to your booking confirmation email.<\/p><p>In cases of force majeure, the Maison may cancel or reschedule an experience. Rescheduling or a full refund will then be offered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maison Pierre Paillard Cancellation policy Maison Pierre Paillard experiences welcome a limited number of guests and require careful preparation. The following conditions apply to our experiences. At the Chef\u2019s Table Immersion and gastronomic lunch At least 15 days before the experience date (D-15 inclusive): free rescheduling, subject to availability, or a full refund may be [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7539","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation policy - Champagne Pierre Paillard<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.champagne-pierre-paillard.com\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation policy - Champagne Pierre Paillard\" \/>\n<meta property=\"og:description\" content=\"Maison Pierre Paillard Cancellation policy Maison Pierre Paillard experiences welcome a limited number of guests and require careful preparation. 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